Frequently asked questions
What is the return policy?
Returns are accepted within 14 days from delivery in accordance with applicable consumer protection law.
What condition must returned items be in?
Returned items must be returned in their original condition and must not shows sign of use wear, damage, washing, alteration, or missing components. where applicable, items should be returned with original packaging, tags, and accessories. If the returned item's value has been reduced due to handling beyond what is necessary to inspect the item, any refund adjustment will be made permitted by applicable law.
Where are your products manufactured?
Our products are manufactured both locally and globally. We select our manufacturing partners based on product quality, production standards , and compliance requirements. We request supporting documentation regarding materials and production standards.
Will sold-out items be restocked?
Some collections may be restocked, while othersmay remain limited and will not return once sold out. we prefer creating thoughtfully produced collections in selected quantities, focusing on quality and uniqueness so each piece feels special.